Shipping

Where we ship

We currently ship to the United States, European Union countries, Japan, South Korea, Singapore, Hong Kong, Taiwan, the United Arab Emirates and Saudi Arabia. Available destinations and services are confirmed at checkout.

Order processing

Processing times vary by item and order. Please allow additional time during a launch or periods of high demand. Some items may be ready to ship sooner than others, depending on stock availability and order preparation.

If your order includes items with different availability, contact merch@tbpn.com for the current dispatch status. If you need an item by a particular date, please contact us before ordering.

Shipping rates & transit times

Available carrier services and shipping charges are calculated at checkout based on your destination and order. Review the service and total before payment.

Carrier transit estimates begin after dispatch. They do not include order processing time. Delivery timing can also be affected by carrier operations, weekends, public holidays and customs clearance. Selecting an express service does not shorten order processing.

Tracking your order

Shipping confirmation and tracking details are sent to the email address used at checkout when your order is dispatched. Tracking may take time to update after a label is created.

International orders

Import duties, taxes and carrier clearance fees may apply. Charges collected at checkout are shown before payment. Additional amounts not collected at checkout may be requested by the carrier or local customs authority.

Please provide accurate delivery and contact information and respond to any customs requests needed to release your shipment.

Address changes & delivery issues

For an address correction, delayed tracking, a missing parcel or another shipping question, email merch@tbpn.com with your order number. Contact us as soon as possible for changes; we will confirm what is possible based on the order's status.